The city already had Internet Provider and Presence services. Though
they were doing business with the acknowledged market leader for Internet network
services, that didn't mean they were doing business with the best
provider for each of their service needs.
In order to help fund new web initiatives in support of city goals,
we were asked to identify any and all measures to bring about greater service offerings at
reduced prices. The costs savings we found, $18,000 annually, will be re-invested in the
effort to make a website truly reflective of the city's world class status.
We identified Internet network service providers who offered more
for less; but also obtained contractual guarantees for service levels and quality
standards. Now the city could choose from a broader menu of options in accomplishing their
web presence goals.
We also are helping the city to become self sufficient in website
design and administration through ongoing training, seminars, and networking.